Answers to the questions we are asked most. If your question is not here, write to junglejoeyenterprises@gmail.com.

For customers looking for a business

How do I find a business?

Use Browse Services to search by what you need and where you are. You can search by service or category, and by city, area or postal code.

What does Unclaimed listing mean?

It means the listing was compiled from publicly available information and the business has not taken control of it. The business has not joined us, paid us or endorsed us. See the Advertising and Listing Disclosure.

Has Jungle Joey Media checked these businesses?

No. We publish listings. We do not vet, certify, license or insure the businesses listed, and labels such as licensed or insured reflect what a business says about itself. Ask the business for current documentation.

Some details look wrong. Can you fix them?

Yes. Tell us at junglejoeyenterprises@gmail.com which listing and what is wrong, and we will look into it.

Do you charge me to contact a business?

No. Searching the directory and contacting a listed business is free.

For business owners

This is my business. How do I take control of the listing?

Write to junglejoeyenterprises@gmail.com from an address connected to the business, or tell us how we can reasonably confirm you are authorised. We verify authority before transferring a listing. Claiming, correcting or removing a listing does not require a purchase.

How do I get listed?

Apply from the Packages page. We review the application and come back to you. Accounts are set up by us, not created automatically, so there is a short wait while we review.

What do the plans include?

The Packages page lists each plan and its limits, including how many featured services, photographs, videos, workspace users and appointment types are included, and whether promotional and supply tools are part of the plan. Where a limit is a number, we show the number.

How does payment work?

We bill manually at present. We issue an invoice and arrange payment with you directly. No payment card processing for our services happens on this website, and we do not collect or store card details.

How do I sign in?

Use Business Login. If you cannot get in, write to junglejoeyenterprises@gmail.com and we will help you recover access.

I changed my listing but the public page looks the same.

Public pages are served from the approved published version. An edit becomes public once it has been published. If a change is waiting, your workspace will say so.

How do I add photographs?

Use the Media section of your workspace to upload images, then assign them to your listing. Your plan sets how many photographs you can publish, and the workspace shows how many you have used.

Can I add staff to my workspace?

Yes, up to the number of users your plan includes.

Can I change plan?

Yes. Ask us and we will move you. If a lower plan has smaller limits than your current listing uses, we will tell you what is over the limit and let you choose what to keep rather than deciding for you.

Can I pay for a better rating or a review?

No. Ratings and reviews are not for sale and we do not invent them.

Can I pay for a higher position?

Where a plan gives a listing additional prominence, that prominence is labelled on the page. We do not sell unlabelled editorial recommendations.

How do I close my account or remove my listing?

Write to junglejoeyenterprises@gmail.com and we will confirm what will be removed before we do it.

Contact

Jungle Joey Media, operated by Jungle Joey Enterprises
Email: junglejoeyenterprises@gmail.com

See also: Terms of Service, Privacy Policy, Cookie Policy, Advertising and Listing Disclosure.